OpenReel is part of the Banzai family.

OpenReel is part of the Banzai family.

OpenReel is part of the Banzai family.

Platform Status

Degraded Performance

OpenReel Capture – Director

Degraded Performance

OpenReel Capture – Subjects

Degraded Performance

OpenReel Creator & Library

Degraded Performance

Monitoring

October 20, 2025

Due to Amazon Web Service outage in N.Virginia, some our services are degraded. We are actively monitoring the system

Monitoring

October 20, 2025

Due to Amazon Web Service outage in N.Virginia, some our services are degraded. We are actively monitoring the system

Monitoring

October 20, 2025

Due to Amazon Web Service outage in N.Virginia, some our services are degraded. We are actively monitoring the system

Monitoring

October 20, 2025

Due to Amazon Web Service outage in N.Virginia, some our services are degraded. We are actively monitoring the system

Past incidents

March 1, 2022

Resolved : (3:03 PM EST) Our vendor Twilio has informed us video sessions are operational. 

Update : (12:38PM EST) We are investigating issues with connection with our vendor Twilio who has reported issues with video sessions. 

Investigating : (11:59AM EST) Platform connection issues. Our engineering team has been
alerted and is actively investigating.

Past incidents

March 1, 2022

Resolved : (3:03 PM EST) Our vendor Twilio has informed us video sessions are operational. 

Update : (12:38PM EST) We are investigating issues with connection with our vendor Twilio who has reported issues with video sessions. 

Investigating : (11:59AM EST) Platform connection issues. Our engineering team has been
alerted and is actively investigating.

Past incidents

March 1, 2022

Resolved : (3:03 PM EST) Our vendor Twilio has informed us video sessions are operational. 

Update : (12:38PM EST) We are investigating issues with connection with our vendor Twilio who has reported issues with video sessions. 

Investigating : (11:59AM EST) Platform connection issues. Our engineering team has been
alerted and is actively investigating.

Past incidents

March 1, 2022

Resolved : (3:03 PM EST) Our vendor Twilio has informed us video sessions are operational. 

Update : (12:38PM EST) We are investigating issues with connection with our vendor Twilio who has reported issues with video sessions. 

Investigating : (11:59AM EST) Platform connection issues. Our engineering team has been
alerted and is actively investigating.