OpenReel is part of the Banzai family.

OpenReel is part of the Banzai family.

OpenReel is part of the Banzai family.

Platform Status

All Systems Operational

OpenReel Capture – Director

Operational

OpenReel Capture – Subject Webcam

Operational

OpenReel Capture – Subject iOS

Operational

Past incidents

March 1, 2022

Resolved : (3:03 PM EST) Our vendor Twilio has informed us video sessions are operational. 

Update : (12:38PM EST) We are investigating issues with connection with our vendor Twilio who has reported issues with video sessions. 

Investigating : (11:59AM EST) Platform connection issues. Our engineering team has been
alerted and is actively investigating.

Past incidents

March 1, 2022

Resolved : (3:03 PM EST) Our vendor Twilio has informed us video sessions are operational. 

Update : (12:38PM EST) We are investigating issues with connection with our vendor Twilio who has reported issues with video sessions. 

Investigating : (11:59AM EST) Platform connection issues. Our engineering team has been
alerted and is actively investigating.

Past incidents

March 1, 2022

Resolved : (3:03 PM EST) Our vendor Twilio has informed us video sessions are operational. 

Update : (12:38PM EST) We are investigating issues with connection with our vendor Twilio who has reported issues with video sessions. 

Investigating : (11:59AM EST) Platform connection issues. Our engineering team has been
alerted and is actively investigating.

Past incidents

March 1, 2022

Resolved : (3:03 PM EST) Our vendor Twilio has informed us video sessions are operational. 

Update : (12:38PM EST) We are investigating issues with connection with our vendor Twilio who has reported issues with video sessions. 

Investigating : (11:59AM EST) Platform connection issues. Our engineering team has been
alerted and is actively investigating.