White-Glove Service

White-glove Service

Work one-on-one with dedicated video specialists to develop a personalized strategy for your goals, and enjoy live support via phone, chat, or email. Provide your film Subjects with the same service with our purpose-designed tech.

How OpenReel's Customer Support Stands Out

First-class support

Enjoy a thorough self-service Help Center, as well as access to dedicated team members who are accessible via email, phone, or chat if you have any immediate questions.

Dedicated Account Manager

Utilize Remote Video Creation to more efficiently meet your unique goals under the guidance of a dedicated Account Manager to more quickly align with distributed stakeholders and strengthen your bottom line.

Treat your talent like VIPs

Provide Subjects with considerations like personalized invites, customizable teleprompter settings, and full control of the filming session, ensuring the Subject can focus solely on delivering their message.

“We have been so pleased with how receptive you have been with our issues and how your team ACTUALLY solves them. Everyone listens and you’re always striving to improve your product. Easily one of the best vendors we’ve ever worked with.”

Enterprise Client