Content Creation in Silos Is Problematic
When a company’s teams are siloed, content creation becomes difficult and, even, detrimental to a company. Teams do not have the right information available to make accurate content decisions, and duplicate work is created.
So, if content creation impacts every single aspect of a company, what happens when a company’s teams are working in silos? Teams do not have the right information available to make accurate content decisions, duplicate work is created, and content creation becomes difficult and, even, detrimental to a company.
Communication Is Inefficient
Communication becomes inefficient when an organization functions within silos. Two very common examples of this include the correct information not being shared with the right people and repetitive meetings and/or too many meetings.
Inefficient communication between different departments can lead to flawed decisions, making efforts to grow the business unfruitful. Additionally, inconsistent communication across departments interrupts project management, leading to the adaptation of undesirable practices.
Trouble Tracking Down Assets and Information
In turn, inefficient communication can lead to individuals unable to find the right information and content, which directly impacts performance and productivity.
Let’s use a specific scenario to understand the problem better: the Executive team updates product pricing and tells Sales, and then Sales communicates this to potential customers. Meanwhile, Marketing was not told about the new pricing, so, when asked to create pricing collateral, the website and PDFs are made with inaccurate information. Not only has a team spent time on work that cannot be used, but there is now also the risk of inaccurate brand information being distributed externally.
Teams can also duplicate work when content creation is not centralized. For example, if Marketing stores demo videos somewhere that is not accessible to the whole organization, Sales may start working on their own. Digging into the issue further, if Sales wants to update or personalize that demo, but cannot access the original assets, they need to start from scratch.
Wasted Time with Multiple Vendors and Workflows that Do Not Integrate
When teams are not working collaboratively, there’s a strong possibility that their software does not either. A large tech stack means teams have to go through additional steps to transfer information between platforms and the company is allocating more budget for more vendors.